Privacy policy.

Effective Date: May 9, 2025
Last Updated: May 9, 2025

At Recovery Plus (“we,” “our,” or “us”), your privacy is a priority. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website, mobile services, or engage with our physical and virtual wellness offerings.

1. Information We Collect

We collect the following types of information:

a. Personal Information

  • Name

  • Email address

  • Phone number

  • Date of birth

  • Billing and payment information

  • Health and wellness goals or concerns (e.g., soreness, recovery needs)

b. Device and Technical Information

  • IP address

  • Browser type

  • Operating system

  • Device identifiers

  • Website usage data (cookies, analytics)

c. Health & Fitness Data (If applicable)

  • Information from wearables (e.g., Apple Watch)

  • Recovery session details and progress tracking

  • Survey responses and feedback related to health, wellness, or fitness

2. How We Use Your Information

We use your information to:

  • Provide personalized recovery programs

  • Improve our services and tailor content

  • Communicate with you (email, text, in-app notifications)

  • Schedule appointments and deliver digital wellness recommendations

  • Process payments and manage billing

  • Analyze trends and usage to enhance user experience

  • Fulfill legal and regulatory requirements

3. Sharing Your Information

We do not sell or rent your personal information.

We may share data with:

  • Service Providers: For secure payment processing, marketing, cloud storage, and analytics

  • Health or Recovery Professionals: With your consent, to provide personalized care

  • Legal Requirements: If required by law or legal process

  • Business Transfers: In the event of a merger, acquisition, or asset sale

4. How We Store and Protect Your Information

We implement industry-standard security measures, including:

  • Secure Socket Layer (SSL) encryption

  • Firewalls and server protection

  • Limited access to personal data by authorized staff only

  • Regular security audits and vulnerability checks

We store your data on secure servers in the United States and retain it only as long as necessary for business and legal purposes.

5. Your Rights and Choices

You have the right to:

  • Access, correct, or delete your personal information

  • Opt out of marketing communications at any time

  • Request data portability

  • Withdraw consent for health tracking or personalized programs

To exercise your rights, email us at privacy@recoveryplus.life.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to improve your experience. You can control or disable cookies through your browser settings, but this may impact site functionality.

7. Children’s Privacy

Recovery Plus is not intended for children under 13. We do not knowingly collect data from children without parental consent. If you believe we have, contact us at privacy@recoveryplus.life.

8. Third-Party Links

Our website may link to third-party sites (e.g., fitness platforms, health blogs). We are not responsible for their privacy practices. Please review their policies separately.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If changes are material, we’ll notify you via email or a website notice. Continued use of our services means you accept the updated terms.

10. Contact Us

If you have questions about this policy or your data, contact us:

Recovery Plus
Email: concierge@recoveryplus.life