Terms of service.
Terms of Service for Recovery Plus
Effective Date: May 9, 2025
Last Updated: May 9, 2025
Welcome to Recovery Plus! These Terms of Service (“Terms”) govern your use of our website, mobile application, services, and experiences, whether digital or in-person (collectively, the “Services”).
By accessing or using Recovery Plus, you agree to be bound by these Terms. If you do not agree, please do not use our Services.
1. Who We Are
Recovery Plus is a health and wellness company offering personalized recovery programs, including hot/cold therapy, percussion therapy, assisted stretching, and mobile wellness services. Our Services are designed for performance-driven individuals looking to recover smarter and feel better.
2. Eligibility
You must be at least 18 years old to use our Services. By using Recovery Plus, you confirm that:
You are legally able to enter into a binding contract
You are not prohibited from using our Services under any applicable laws
You provide accurate and complete personal information
3. Health Disclaimer
Recovery Plus does not provide medical advice. Our services are wellness-based and should not be used as a substitute for professional healthcare or diagnosis. Always consult a licensed medical professional before beginning any recovery or fitness routine.
4. Membership and Billing
a. Founding Member Fee
Founding members may pay a one-time fee to access exclusive benefits and early access to services. This fee is non-refundable unless otherwise stated.
b. Ongoing Services
Some services may require additional payment or subscription. Pricing is disclosed prior to purchase.
c. Cancellation
You may cancel at any time. No refunds will be issued for services already rendered or missed appointments without prior notice.
5. User Conduct
You agree to:
Use our Services only for lawful and intended purposes
Not harm, disrupt, or misuse any part of the platform
Not impersonate another person or misrepresent your identity
Respect Recovery Plus staff and community at all times
We reserve the right to suspend or terminate accounts that violate these standards.
6. Intellectual Property
All content on the site and app—including logos, text, media, and designs—is the property of Recovery Plus or its licensors and is protected by copyright, trademark, and intellectual property laws. You may not copy, modify, or distribute any content without our written permission.
7. Third-Party Services
We may use or integrate with third-party services (e.g., payment processors, Apple Watch tracking). These services are governed by their own terms, and Recovery Plus is not responsible for any third-party platforms.
8. Limitation of Liability
Recovery Plus is not liable for:
Injuries, health conditions, or damages resulting from misuse of any recovery services or tools
Delays, interruptions, or downtime on the website or app
Data loss or unauthorized access to your account unless caused by our negligence
In no event will Recovery Plus be liable for more than the amount you paid in the past 12 months for our services.
9. Indemnification
You agree to indemnify and hold harmless Recovery Plus, its team, and partners from any claims, liabilities, or expenses (including legal fees) arising from your use of the Services or violation of these Terms.
10. Termination
We reserve the right to suspend or terminate your access to the Services at any time, without notice, if you violate these Terms or behave in a way that harms the community, our staff, or our brand.
11. Dispute Resolution
These Terms are governed by the laws of the Commonwealth of Kentucky. Any disputes will be resolved through binding arbitration in Lexington, KY. You waive the right to participate in class actions.
12. Changes to These Terms
We may update these Terms periodically. If changes are material, we will notify you via email or through the website. Continued use of the Services means you accept the updated Terms.
13. Contact Us
Have questions?
Recovery Plus
Email: concierge@recoveryplus.life